Terms of Service
Terms of Service
These terms govern your use of ReadyNP services provided by Corbin Allred, FNP-C. By booking an appointment or using our services, you agree to these terms. ReadyNP provides concierge primary care to adults in Utah. Our services include house calls, telemedicine, and personalized health optimization. We do not replace emergency services. If you have a medical emergency, call 911 immediately. Appointments require advance booking. We ask that you provide accurate health information before your visit. Your first hour is a comprehensive evaluation. We will review your history, symptoms, and goals. We may order labs or recommend further testing. You are responsible for following through on recommended care. We do not guarantee specific outcomes. Health results vary from person to person. Payment is due at the time of service unless otherwise arranged. The comprehensive first visit is $600. Monthly membership fees are billed in advance. A-la-carte services are billed separately. We accept major credit cards and HSA or FSA cards where applicable with a 3.15% service charge. We accept Zelle which is a secure, fee-free, bank-to-bank money transfer. We do not bill insurance directly. We can provide a superbill for you to submit to your insurer. Reimbursement is not guaranteed. Cancellations require at least 24 hours notice. If you cancel with less than 24 hours notice, you may be charged the full visit fee. We understand emergencies happen. Contact us as soon as possible if you need to reschedule. Repeated no-shows may result in discharge from the practice. We reserve the right to refuse service to anyone who violates these terms or behaves inappropriately. ReadyNP provides care within the scope of practice of a licensed nurse practitioner in Utah. We do not provide care outside Utah at this time. Our services are not a substitute for emergency care, hospital care, or specialist care. We may refer you to other providers when your needs fall outside our scope. To the fullest extent permitted by law, ReadyNP and Corbin Allred, FNP-C disclaim liability for any damages arising from use of our services except where caused by gross negligence or willful misconduct. These terms are governed by the laws of the State of Utah. Any disputes shall be resolved in the courts of Utah County, Utah.
Privacy Policy
ReadyNP respects your privacy. We collect personal information you give us when you book an appointment, fill out intake forms, or communicate with us. This includes your name, photo ID, contact details, health history, symptoms, medications, and payment information. We use this information to provide care, coordinate services, and process payments. We do not sell your data. We share information only with providers involved in your care or as required by law. Your health information is protected under the Health Insurance Portability and Accountability Act, known as HIPAA. We maintain administrative, technical, and physical safeguards to protect your data. Electronic communications are encrypted where possible. No method of transmission is completely secure, but we take reasonable steps to protect your information. You may request a copy of your records at any time. We may use your information to contact you about appointments, test results, or treatment updates. We may also send you information about services that could benefit your health. You can opt out of non-essential communications at any time. We do not use your health information for marketing without your written consent. You have rights under HIPAA. You may request access to your records, ask for corrections, request restrictions on certain uses, and receive an accounting of disclosures. You may also request confidential communications through alternative means. To exercise these rights, contact us directly. We will respond within the time required by law. If you believe your privacy rights have been violated, contact Corbin Allred, FNP-C at ReadyNP. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint. For privacy inquiries, email privacy@readynputah.com or call our office during business hours.
Telehealth Consent
ReadyNP offers telemedicine services for Utah residents. Telemedicine allows you to receive care remotely using video or phone technology. You are not required to use telehealth. You may choose in-person house calls instead. By participating in a telehealth visit, you consent to receive care through electronic means.Telehealth has benefits and limitations. It offers convenience and access without travel. However, a remote exam is different from an in-person exam. The provider cannot physically examine you. We rely on your descriptions, visual observations, and any data you share. Some conditions require an in-person visit or lab work. We will tell you if telehealth is not appropriate for your situation. You need a reliable internet connection and a device with a camera and microphone for video visits. Find a private, quiet location for your appointment. We use secure platforms for telehealth visits. Do not record the session without permission. We do not record sessions unless we tell you in advance and you agree. We use AI tools to assist in charting and other aspects of your care (see below). In an emergency, telehealth is not appropriate. If you experience chest pain, difficulty breathing, severe bleeding, or other urgent symptoms, call 911 or go to the nearest emergency room. Do not wait for a telehealth visit. Telehealth does not replace emergency care. You may withdraw consent for telehealth at any time. Withdrawal does not affect your right to future care. We will document your consent in your medical record. If you have questions about telehealth, ask before your visit begins. Your continued use of telehealth services indicates your acceptance of these terms.
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective Date: August 20, 2026
This notice describes how ReadyNP may use and disclose your medical information and how you can get access to this information. Please review it carefully.
Your Rights
You have the right to get an electronic or paper copy of your medical record and other health information we have about you. You may ask us how to do this, and we will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. You also have the right to ask us to correct health information about you that you think is incorrect or incomplete. We may say “no” to your request, but we will tell you why in writing within 60 days.
You may request confidential communications by asking us to contact you in a specific way (for example, by home phone, office phone, or cell phone) or to send mail to a different address. We will say “yes” to all reasonable requests. You may ask us to limit the information we use or share for treatment, payment, or our operations. We are not required to agree to your request and may say “no” if it could affect your care. However, if you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
You may request a list (accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). You may also ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically. We will provide you with a paper copy promptly.
If someone has medical power of attorney for you or is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority before we take any action. You may file a complaint if you feel we have violated your rights by contacting us using the information at the end of this notice. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information, talk to us. Tell us what you want us to do, and we will follow your instructions. We may share information with your family, close friends, or others involved in your care or payment for your care, or in a disaster relief situation, unless you object. If you are not able to tell us your preference (for example, if you are unconscious), we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We never share your information for marketing purposes, the sale of your information, or most sharing of psychotherapy notes unless you give us written permission. We may contact you about appointments, test results, treatment updates, or services that could benefit your health. You can opt out of non-essential communications at any time. We do not use your health information for marketing without your written consent, and we do not sell your data.
Our Uses and Disclosures
We may use and share your information to treat you. For example, a provider treating you may ask another provider about your overall health condition. We may use and share your health information to run our organization, improve your care, and contact you when necessary. For example, we use health information about you to manage your treatment and services. We may also use and share your health information to bill and get payment from health plans or other entities. For example, we give information about you to your health insurance plan so it will pay for your services.
We may use or share your information to help with public health and safety issues, do research, comply with the law, respond to organ and tissue donation requests, work with a medical examiner or funeral director, address workers’ compensation, law enforcement, and other government requests, and respond to lawsuits and legal actions.
To the extent that we have your substance use disorder patient records subject to 42 CFR Part 2, we cannot use or share information in those records in civil, criminal, administrative, or legislative investigations or proceedings against you without (1) your written consent or (2) a court order and a subpoena. Additional confidentiality protections apply to these records.
Other uses and disclosures not described in this notice will be made only with your written authorization. You may revoke an authorization at any time in writing.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We must follow the duties and privacy practices described in this notice and give you a copy of it. We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time by letting us know in writing.
We maintain administrative, technical, and physical safeguards to protect your data. Electronic communications are encrypted where possible. No method of transmission is completely secure, but we take reasonable steps to protect your information.
Changes to the Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.
Contact Information
For privacy inquiries, to exercise your rights, or to file a complaint with us, please contact:
Corbin Allred, FNP-C
ReadyNP
Email: privacy@readynputah.com